Category: Customers

Data volumes fluctuate, regulatory compliance does not: The NOVENTI case study

In Germany’s health system, service providers like NOVENTI facilitate the billing & clearing between pharmacies, care providers, and health insurers — processes driven by millions of documents. Speed and accuracy are key, as their customers aren’t paid until prescriptions and referrals are processed and reconciled with insurance providers.

NOVENTI enlisted ScaleHub’s collective intelligence solution to support and relieve their staff amidst several document processing challenges.

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Scaling up with ScaleHub: Real Garant

After performing a thorough market evaluation, Real Garant, a wholly-owned insurance brand within the Zurich Insurance Group, decided to optimize their claims management process using ScaleHub’s crowdsourcing portal.

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