simply rely
on us

Our dedicated Support team helps ensure smooth operations of your managed services.

For our tailored document automation solutions, we also provide first- and second- level software support. We offer fast, professional and comprehensive support services, making sure you can concentrate on your business.

how to reach support services



Simply send an email to



Submit a ticket at



Call us: +49 (0)30 6349 96 99



Arrange an interactive remote session with us.

Available Mon.-Fri. 8 a.m. – 6 p.m. CET (Europe)
Available Mon.-Fri. 8 a.m. – 6 p.m. EST (USA)

Individual agreements are available upon request. Service level agreements for resolution and reaction times are defined in individual maintenance agreements.

our support services include:

Want to learn more and see our solutions in action?

Schedule a 30-minute demo with one of our experts. We’d love to show you how we can help make your processes lean and super flexible.

ScaleHub in numbers

0 +

combined years of experience
in ECM and BPA

0 +

years of combined teamwork
with BPOs and SSCs

0 +
successful projects

4.2 billion+

documents per year processed
by all customers
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