ScaleHub APAC expansion continues: new entity in Japan

ScaleHub is thrilled to announce our expansion to Japan as part of our activities in the Asia-Pacific region.

Japan is one of the most interesting countries in the world for our unique collective intelligence solution for automating business processes, using a top-quality system to produce high data accuracy. 

Japan: a global leader

Japan is one of the most prominent global industry leaders in automotive, robotics, and electronics. The country’s economy was listed in 2021 as the third largest in terms of nominal GDP, not to mention a population of 125 million people with a unique culture and history.

The country is also home to a stable and well-regulated financial sector. Its finance industry is centered around Tokyo, the world’s largest city measured by GDP and home to ScaleHub’s operations in Japan.

ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry. With a BPO market forecasted to reach $22 billion by 2025, Japan is an ideal spot for ScaleHub’s crowdsourcing solutions.  

A unique and pressing need

Japan-based customers are known to demand high-accuracy data from their existing data capture providers. However, there’s been an increased demand for delivering 100% accuracy, which hasn’t been reached with traditional data capture providers. Due to the complexity of Japan’s character-based languages, many operators and businesses still spend valuable time verifying data and thus have seen little-to-no ROI.

With our crowdsourcing technology, ScaleHub is uniquely poised to fill the gap in the market for extremely accurate data processing. Our cloud-based portal connects to more than 2.3M global crowd contributors who can verify different Japanese character types and fonts–Kanji, Katakana, and Hiragana–even if not native speakers. And thanks to our AI’s learning capabilities, this feature will only get better and better over time.

An exciting horizon

Commenting on this significant expansion, ScaleHub CRO Torsten Malchow said, “We’re happy to have hit the ground running with our first customer projects, which showcase the benefits from our managed-service approach. Success in Japan won’t fall from the sky—that’s why we’ve onboarded an experienced Japanese team over the past few months, and in May 2022, we registered a new legal ScaleHub entity in Japan. 

Torsten continued, “We are fully committed to developing the Japanese market with ScaleHub solutions. In Japan, many business processes rely on documents, faxed images, mobile capture, and other input channels, all of which can be quickly and accurately processed via our crowdsourcing portal–even low-resolution faxes, historically some of the most difficult material to automatically process.” 

We look forward to the exciting work ahead with our new Japanese entity!

Learn more

You can read more about ScaleHub’s global expansion here, or go ahead and reach out to us directly. 

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