San Francisco, Oct. 5, 2023 +++ ScaleHub, a managed service provider using a unique combination of artificial and human intelligence to solve document and image processing challenges for insurers, announced that the company has joined Guidewire’s Insurtech Vanguards program, an initiative led by property and casualty (P&C) cloud platform provider, Guidewire (NYSE: GWRE), to help insurers learn about the newest insurtechs and how to best leverage them.
Though document processing solutions have been around for decades, insurers continue to struggle with accessing data quickly, and with high accuracy rates. Often incoming documents arrive through a variety of channels and in different formats, and that challenge is compounded when document volumes fluctuate. Slow, understaffed processing then creates bottlenecks that can impact underwriting, claims management, regulatory compliance and more.
“ScaleHub offers a modern solution, which combines artificial and human intelligence for one-hundred percent
document and image processing automation in as little as an hour—at almost infinite scale,” said Peter
Mueller, ScaleHub’s Head of Sales – Americas. “We’re excited to join the Insurtech Vanguard program and
connect with Guidewire customers worldwide to share how ScaleHub improves operational efficiency.”
Insurtech Vanguards is a community of select startups and technology providers that are bringing novel
solutions to the P&C industry. As part of the program, Guidewire provides strategic guidance to and advocates
for the participating insurtechs, while connecting them with Guidewire’s P&C customers.
“Welcoming ScaleHub into the Insurtech Vanguard program comes at a key time when many P&C customers
are considering new technologies like AI to improve business processes and address the global staffing shortage,” said Guidewire Chief Evangelist Laura Drabik. “What makes ScaleHub’s approach so novel is how they solve the age-old challenge of human intervention that is inevitable with even the best automated document processing technologies.”
ScaleHub’s benefits stretch across the entire insurance organization, no matter the document type, languages
or requirements—and are made available from a single service contract. Additionally, ScaleHub’s impact
sourcing initiatives help insurers to successfully realize their ESG goals and support marginalized
ScaleHub combines the best of human and artificial intelligence to provide highly scalable managed services for data processing, labeling, annotation, and validation. The cloud-based solutions help organizations to close the automation gap in their document processing and enable them to achieve data accuracy levels of 99 to 100 percent – with minimal integration effort, at infinite scale and while meeting regulatory compliance requirements. With an on-demand workforce of more than 2.3 million global crowd contributors supporting more than 160 languages and a fast-growing global BPO crowd, ScaleHub customers can instantly scale their operations while profiting from 24/7 availability and a solution that is ISO 27001:2013 certified and both HIPAA and GDPR compliant.
Head of Sales – Americas