Business

3 key ways IT teams are using crowdsourcing

If you’re looking for some of the first adopters of crowdsourcing, look no further than information technology (IT) teams. As some of the biggest advocates for this groundbreaking approach, IT teams have long utilized crowdsourcing as a way to boost their company’s capacity. Sourcing, facilitation, and processing are three of the most common ways IT …

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ScaleHub BPO Crowd Boost: Introducing Connected Women

By offering different BPO crowds, ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. ScaleHub is excited to continue that growth with an innovative, groundbreaking partner in the APAC region. Introducing: Connected Women As a rising star in …

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ScaleHub in Japan: meet the team

On the heels of our June announcement that ScaleHub has expanded to the Asia-Pacific region with a newly established office in Tokyo, today we’d like to introduce you to our dynamic Japanese team. Introducing Team Japan Yutaka Awakura, Country Manager With more than thirty years of experience in international sales management, Yutaka Awakura comes to …

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How AI + collective intelligence can = happier insurance customers: Alternus webinar recap

How can insurance companies avoid high customer attrition? And what does collective intelligence using crowdsourcing technology have to do with it? On 14 July, German insurance companies participated in a joint executive online session hosted by Alternus and ScaleHub: Increase Customer Satisfaction: How to Speed up Claims & Benefits Processing (Kundenzufriedenheit erhöhen – Geschwindigkeit in …

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Mark Uranza joins ScaleHub’s growing US team as pre-sales manager

We’re very happy to introduce our ScaleHub family to the newest team member, Mark Uranza. Beginning July 11, Mark will oversee pre-sales operations in the Americas. You may recall reading about Peter Mueller, our new VP of Sales for the Americas. The US is a massive growth market for ScaleHub, and we’re assembling the team …

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Virtual executive session: Wow customers with exponentially faster claims & benefits processing

Why are insurance companies still losing customers? Is it the product? The cost? A change in the market? Competition? The answer is simpler than that: slow and convoluted processing of claims and benefits has driven customers toward other companies and business models. Partners, customers, and German-speaking friends: join us and alternus at 9:30 CEST on 14 …

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ScaleHub BPO Crowd Boost: Introducing Grace Information Management

ScaleHub’s BPO Crowd Boost series puts the spotlight on the BPOs that we diligently vet for our BPO crowds. By offering BPO crowds to add specialized expertise and greater value, we can better meet the unique needs of our enterprise clients. Introducing: Grace Information Management ScaleHub’s increasingly global roll-out of our intelligent crowdsourcing solutions continues. Last year …

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ScaleHub APAC expansion continues: new entity in Japan

ScaleHub is thrilled to announce our expansion to Japan as part of our activities in the Asia-Pacific region. Japan is one of the most interesting countries in the world for our unique collective intelligence solution for automating business processes, using a top-quality system to produce high data accuracy.  Japan: a global leader Japan is one …

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The limits of extraction technologies & how to boost what you have

Extraction technologies and automation solutions may be the best combo since “ctrl + c” & “ctrl + v” came onto the scene.  When combined, they can augment your business and move employee productivity to higher levels by removing the bottlenecks in your organization’s processes.  But unfortunately, too often these solutions fail to live up to …

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ScaleHub to present at the Outsourcing & Shared Services Germany Forum in Berlin

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. In its seventh year, the Forum and the RPA & Smart Automation Germany Forum “represent a well-founded and results-orientated dialog without commercial interest.” Represented by Susanne Richter-Wills, Vice President Sales EMEA, ScaleHub will …

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